Help & Support

At Xactus, we are dedicated to providing unmatched customer service. To put you in touch with the right representative, please select the legacy company you would like to reach.

If you are a consumer seeking assistance, please contact us at:

Toll-free: (877) 224-8107

ATTN: Consumer Assistance
31550 Winterplace Parkway
Salisbury, MD 21804

If you are a Xactus customer seeking assistance, please select from the following options:

Questions About

General Customer Service

Credit reports, supplements, lien and judgements, etc.

Xactus360 1-800-243-0120 x2000
CIS 1-800-275-7722 x7110
Credit Plus 1-800-258-3488 x1411
DataFacts 1-800-332-9479
UCS 1-888-212-4200 x7301

Score Analytics

Score optimization plans

1-800-258-3488 x1374

Tax Transcripts/SSA89

Tax and social security verifications
Xactus360 1-800-243-0120 x7212
CIS/UCS 1-888-212-4200 x7302
Credit Plus 1-800-258-3488 x1274
DataFacts 1-800-332-9479 x7129

Technical Support

Login, password reset, browser issues, etc.

1-800-243-0120 x1401

Client Success

Product support, resolution support, report format changes, client training and onboarding

1-800-258-3488 x1405

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