Help & Support

At Xactus, we are dedicated to providing
unmatched customer service.

Help & Support

At Xactus, we are dedicated to providing
unmatched customer service.

Consumer Disputes

If you are a consumer looking to dispute an item reporting on your credit report, click HERE.

If you are a Xactus customer seeking assistance, please select from the following options:

Customer Service

Credit reports, supplements, lien and judgements, etc.

[email protected]
800.243.0120 x 2000

Score Analytics

Xcel Score X/Lending Hand, scoring tools

[email protected]
800.258.3488 x 1374

Tax Transcript X

Status updates and assistance with tax transcripts/4506-C

[email protected]
800.243.0120 x 7212

Social Security Verification X

Status updates and assistance with SSN notifications/SSA89

[email protected]
800.243.0120 x 1409

Rescore X

Updates to credit data at the bureau level

[email protected]
800.243.0120 x 7209

Employment, Income and Asset Verification X

Status updates and assistance with VOE, VOI, VOD, and VOA

[email protected]
800.243.0120 x 7210

Flood Report X

New flood, life of loan, transfers and changes to existing flood orders

[email protected]
MassiveCert orders: 844.439.2378 x 706
ServiceLink and Core Logic orders: 800.258.3488 x 1407

Technical Support

Billing Support

Monthly invoices and payments

[email protected]
800.243.0120 x 1403

Advocacy Team

Product support, resolution support, report format changes, client training and onboarding

[email protected]
800.243.0120 x 1405

Mailing Address:
Xactus LLC
370 Reed Road, Suite 100
Broomall, Pennsylvania 19008

Forms