Have a Question? We are always here to help. Let’s get started! Contact InformationFirst and Last NameCompany NamePhone NumberEmail Address How Can We Help You Today?How can we help you today? Correction to Consumer Information Frozen Bureaus Merging/Unmerging Reports Password Reset/Unlock File Repulls Changing Report Owners Swap Applicant Positions Technical Support Rescores Score Optimization / What-If Simulations Corrections to Consumer Information Correction to Consumer's Name Correction to Consumer's Address Correction to Consumer's DOB Correction to Consumer's SS# All bureaus pulled successfully? Yes No Is the correct info reported to all 3 bureaus under "Source of Information" section? Yes No Is the correction needed for the Borrower or Co-Borrower? Borrower Co-Borrower Both File#Frozen Bureaus Repull Frozen Bureau -Experian Repull Frozen Bureau- TransUnion Repull Frozen Bureau- Equifax Repull Frozen Bureaus - All 3 Is the file less than 30 days old? Yes No Was the borrower provided an Access Code/Pin? (Experion only) Yes No No Experian Bureau Issue Does you company run AUS (Fannie/Freddie)? Yes No File#Merging/Unmerging Reports Merge (2) Existing Reports Add Borrower (Primary) Add Co-borrower (Secondary) Remove Borrower (Primary) Remove Co-borrower (Secondary) Are both credit files pulled within 30 days of one another? Yes No Do borrowers share the same residential address? Yes No Primary Borrower File#Secondary Borrower File#Password Reset/Unlock/Login Issues Reset my password Unlock my Account Register IP Address UCS UsernameEmail Repulls/Report Ownership Repull (1) Bureau Repull (2) Bureaus Repull Full Report Repull (1) Borrower - Joint Report Is the file less than 30 days old? Yes No Choose Bureaus Experian Equifax Transunion File Number#Has the file been submitted through DU/LP? Yes No Have supplements been completed on this file? Yes No If yes, a duplicate will need to be created, incurring an additional feeAre you the current file owner? Yes No Are you an Admin for your company? Yes No If no, we may need to contact a company admin for further approvalName of New File OwnerFile Number#Desired Correction:IMPORTANT: PLEASE DO NOT include social security numbers in any part of the form or instructions.File Number#System* DU LP LOS Other Please type the name of the system*Desired Correction/Issue:IMPORTANT: PLEASE DO NOT include social security numbers in any part of the form or instructions.Error Message*Login being used (not required)Consent I Understand and Agree.I understand and agree that there may be additional charges for my request above and I am authorized to request theses changes and charges.File Number#Desired Mid-Score:Is improvement needed for the Borrower or Co-Borrower? Borrower Co-Borrower Both Additional InformationAll rescore requests must be placed directly online to ensure acceptance of the order agreement (compliance to FCRA provisions). Click here for online order instructions or reach out to [email protected] for live training. If you have a question regarding specific documentation, you can supply it when placing the order and it will be reviewed by a specialist before processing. If you have a question around an existing rescore, please complete the information, below.File Number#Question/Concern for an existing rescore order:
